Frequently Asked Questions
Everything you need to know about our fresh, zesty flavors.
How do you ensure the freshness of your food products?
We source all ingredients daily from local sustainable farms. Each order is packed in temperature-controlled, eco-friendly packaging to ensure it arrives at your door at the peak of freshness.
What is your shipping policy for perishable items?
We offer expedited shipping on all orders. Perishables are shipped via overnight or 2-day delivery to maintain quality. You will receive a tracking number as soon as your box leaves our kitchen.
Do you offer options for specific dietary restrictions?
Yes! Zest provides a wide range of gluten-free, vegan, and keto-friendly options. You can use our website filters to browse products that meet your specific nutritional needs.
What should I do if my order arrives damaged?
Customer satisfaction is our priority. If your items are damaged or do not meet your expectations, please contact our support team within 24 hours of delivery for a full refund or replacement.
Can I skip or cancel my subscription at any time?
Absolutely. You have full control over your Zest subscription. You can skip a week, change your delivery frequency, or cancel your plan through your account dashboard with no hidden fees.
Where do you ship your products?
Currently, we ship to all 48 contiguous states in the US. We are working hard to expand our logistics to include international shipping and offshore territories in the near future.